Ring Spotlight Cam Solar Panel Not Charging

I do not see anything about solar panels in my android app.

Ring spotlight cam solar panel not charging.

Sometimes it shows that it s connected to the solar but mostly it says to extend the battery life with a solar panel which of course it is connected to. There are several possibilities. Spotlight cam battery not charging with solar panel i honestly think its safe to say that the problem is not with the hardware. If the camera is still not powering on hold the setup button for 20 seconds.

Ultimate win would be for the app to be able to show the voltage being delivered by the panel so we can see if it needs to be oriented better. You may need to try a different power outlet or micro usb charging cable if there are no charging lights lighting up on the battery. Spotlight cam no longer charging by solar panel as you can see from the many previous posts the issue with the solar panel has nothing to do with cleaning the panel re starting the camera placing it in full sun or making sure there is no debris in the cables. I ve reached out to ring but i m wondering if anyone from the community has been able to trouble shoot this on their own.

Charge the battery for five to 10 minutes then reinsert it. The stick up cam isn t connecting to wifi. Spotlight cam battery not charging with solar panel even better would be an indication in the ring app that the device is even being charged by the solar panel. I ve had the panel replaced and still having trouble.

Frankly i d be happy if the rolled back the software firmware so we couild start charging our units again until the glitch is worked out. Contact support if the issue persists. Check the following items.